Providing Writing Training and Services

Our customized courses are hands-on and practical, heavy on strategies and techniques that help you write better content and documents in less time.

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Speaking

Need a speaker for your next meeting or conference who won’t put anyone to sleep? Leslie’s talks are engaging, practical, and full of real-world examples. Your audience will leave the session motivated and ready for a bright writing future.

Writing Services

We create crisp, clear content to convey your message, in your voice. We work with your experts to get up-to-speed on your product or service then produce web, blog, or newsletter content that hits the mark.

Benchmarking

We use our proprietary benchmarking tool to score the quality of your customer service e-mail or web content. Learn how you measure up against best practices, your industry, or your competition.

Training

Our customized courses are hands-on and practical, heavy on strategies and techniques that help you write better content and documents in less time.

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  • November 17, 2017


    Five Email Bad Habits That Make People Dislike You

    These days, we begin most work relationships via email and we sustain them that way. All day long, we exchange emails with colleagues and clients whom we may rarely see in person or speak to on the phone. These five email bad habits may be putting people off you, even if they haven’t met you. Read on to see whether you have these bad habits and how to get rid of them, quickly.

    Read more on the blog »