GSA Schedule

Since 2005, we have been GSA Schedule Contract holders: Professional Services Schedule (PSS) GS-02F-0074S. Under this contract, we’ve provided customized training, course materials, writing services, and curriculum development services for online and in-person courses for many government agencies.

Featured projects:

  • Teach plain language and web writing courses onsite and online for DigitalGov University.
  • Write a Guide to Writing for Social Media for the Electronic Media Branch of the Centers for Disease Control.
  • Develop an online Writing for the Web course for the Department of Veterans Affairs’ Learning University.
  • Teach Writing for the Web, Advanced Writing for the Web, and the Content Managers’ Playbook courses for Library of Congress staff.
  • Teach Clear, Correct, Concise E-Mail, Writing Customer-Focused E-Mail, and Measuring the Quality of Customer Service E-Mail for the Patent and Trademark Office’s Trademark Assistance Center (TAC). Facilitate an extended project to revise TAC’s library of canned responses (eSolutions) by teaching a team of USPTO attorneys how to write canned responses that customer service agents could easily use.


E-WRITE’s government clients:

  • Agency for Health Care Research and Quality
  • Arlington County, Virginia
  • Bureau of Labor Statistics
  • Bureau of the Public Debit
  • Centers for Disease Control
  • Census Bureau
  • Centers for Medicare & Medicaid Services
  • Commodity Futures Trading Commission
  • Consumer Product Safety Commission
  • Department of Justice
  • Energy Information Administration
  • Environmental Protection Agency
  • Federal Aviation Administration
  • Federal Bureau of Investigation
  • Federal Emergency Management Agency
  • General Services Administration
  • Government Accountability Office
  • Government Printing Office
  • Library of Congress
  • National Credit Union Administration
  • National Institutes of Health
  • National Institute of Allergy and Infectious Diseases
  • National Institute for Occupational Safety and Health
  • National Museum of the American Indian
  • Naval Special Warfare Development Group
  • New York State Department of Environmental Conservation
  • Patent and Trademark Office
  • Secret Service
  • Selective Service System
  • Texas Health and Human Services Commission
  • Transportation Security Administration
  • U.S. Courts
  • U.S. Senate
  • Veterans Health Administration
  • Washington DC Pretrial Services Agency

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  • April 10, 2017


    Announcing my new Lynda.com course, "How to Write Customer Service Email"

    Yep, you read that right! My first Lynda.com course, "How to Write Customer Service Email" is ready to view, and I am thrilled to share it with you. The course is made up of 29 short videos (about 3 minutes each) and loads of handouts and exercises, so you can apply what you have learned about writing great email...

    Read more on the blog »