About Us

We're Experts In Online Communication

When we started our writing training and consulting company in 1996, e-mail was in its infancy and the Internet still a techie toy. But we were so convinced of the power of online communication that we boldly named our company E-WRITE. Since then, we've worked with organizations of every size and type, teaching them to improve their online communication by writing user-focused websites and Intranets, targeted e-mail marketing materials, and problem-solving customer service e-mail.

• Meet E-WRITE partners Leslie O'Flahavan and Marilynne Rudick.

• Take a look at our list of clients.
  

We'll Train You To Write For Online Readers

Our writing courses are based on the belief that good writers are created, not born. We've successfully trained employees at all skill levels and all job functions to be better writers. Our writing courses are grounded in good writing principles. And our approach to writing training is practical and hands-on. We've found that people learn best and are most receptive when the training focuses on the skills they need to do their jobs. All our courses are customized to our client's needs and use actual writing samples from the organization as both examples and practice exercises.

Our core curriculum includes Writing For The Web, Writing Customer-Focused E-Mail, Essential Writing Skills For Techies, but that's just the start. We're continually expanding our course offerings as technology creates new formats and puts new demands on workplace writers.

We have a special interest in teaching writing to the front line administrative and support personnel who communicate with customers directly, every day. We developed a self-paced workbook Clear, Correct, Concise E-Mail: A Writing Workbook for Customer Service Agents to help customer support staffs improve their e-mail writing.

• Take a look at our complete course offerings.

We Write Compelling Web Content And E-Mail Marketing Campaigns

We "do" as well as teach. That means we'll create your web content and online marketing materials. We'll help you write original web content, or rewrite your existing web content. We'll repurpose your print publications so that they work online. And we'll write content that can be reused for product descriptions, press releases, or marketing brochures. We'll write e-mail marketing materials that will be opened and read.

• Take a look at some of our Featured Writing Projects.