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How to Write E-Mail to People Who Don't Read - Open Enrollment Course on February 23, 2010
Where
Computer Consultants Corporation
818 18th Street, NWSuite 1000
Washington, DC 20006
202-785-8000
Map
Computer Consultants Corporation
When
Feb 23
9:00 am - 4:00 pm
Attendance limited to 100.
Cost
$295.00
You do your best to communicate
clearly, but you can tell by their questions
that students, faculty, and even your
colleagues just aren't reading your
e-mails! With the volume of e-mail
escalating and the pressure to write timely
responses increasing, it's more important than
ever to build powerful e-mail writing
skills. In this course, you'll learn
strategies for structuring your e-mail so it is
read and acted upon.
What you'll learn:
What you'll learn:
- How to write a must-open subject line
- Why and how to present the most important information at the beginning of your e-mail
- How to manage technical information in e-mails, especially when writing to non-technical readers
- How and when to use templates and canned responses
- How to incorporate links to other online information
- How to control your e-mail tone so you can connect with colleagues and customers
- When sending e-mail is appropriate and when you should meet in person or call
- Review sample e-mails to develop a list of traits of a well-written message
- Learn to organize e-mails by using an e-mail message template
- Revise e-mails to improve tone
- Practice a strategy for writing excellent subject lines
- Contribute to an E-mail Writing Best Practices Guide
