Writing Powerful Business E-Mail  

With the volume of e-mail escalating and the pressure to write timely responses increasing, it’s more important than ever to build powerful e-mail writing skills.  In this course, you'll learn how to structure your message so it gets read and acted upon.  You’ll learn how to avoid sending attachments by integrating their content into your message.  You'll learn how to write must-open subject lines and present the most important information at the beginning of your message.  You’ll review sample e-mails to develop a list of traits of powerful e-mails.  You’ll practice a strategy for writing excellent subject lines and learn to control your tone to avoid flame wars.  During the course, you’ll contribute to an E-mail Writing Best Practices Guide your company can use.

Course Length: one day