Speaking

Planning a conference, meeting, workshop, or panel? Invite Leslie to do a keynote or breakout session.

Leslie will customize her talk for your group. To get you started, here’s a list of some of the talks Leslie’s given recently:

  • Death to the Term “Soft Skills”: Why Writing is an Essential Hard Skill for Technical Professionals
  • How Web Design Trends are Changing the Way We Write Content
  • Feeding the Content Monster: How to Repurpose Your Web Content for Use in Social Media
  • Plain Language In Action: Strategies for Cleaning Clutter from Your Writing
  • How to Respond to Angry Customers in Social Media
  • How to Write High-Quality Chat with Customers
  • How to Write Email Templates That Don’t Make Customer Service Agents Sound Like Robots
  • The Ten Commandments for Writing to Customers