Privacy Policy

E-WRITE does not rent or sell any information about visitors to our web site or about subscribers to the E-Writing Bulletin.  Our subscriber list is hosted and managed by We are committed to ensuring the privacy of our customers, subscribers, and visitors. We do not give or sell your name or other information about you to other organizations.

E-WRITE may occasionally send you information about courses and services.  If you have questions about our Privacy Policy, e-mail us at

Our Customers and Subscribers

If you have ordered products from us or subscribed to our newsletter and have opted to receive other information about Clear, Correct, Concise E-Mail, or E-WRITE, we will send you occasional publishing updates or information about workshops or training events.

If you have ordered products from us, we use the information you provide at checkout to process and ship your orders, and contact you (if necessary) about your order.

Web Site Visitors

These pages collect cookies. This information tells us how you got to the site, what pages you visited, the length of your visit. You are identified only by your ISP, not by name or other personal information. We use this information to review and improve site usability.

Processing Credit Cards: Using PayPal’s Secure System

Credit Card orders are processed using PayPal, a highly secure processing system that gives you the ease of paying by credit card, with the security of knowing your credit card data is protected.

PayPal’s service is available in 38 countries and has more than 17 million users and more than 3 million business accounts. PayPal has recently been acquired by the online auction site, eBay.

PayPal lets customers use Visa, Mastercard, Discover, or American Express to send and receive payments from anyone with an e-mail address. Find out more about PayPal’s privacy policy and security system.

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  • January 29, 2017

    Your Reading List: Get Up to Speed on Bots in Customer Service

    Preparing to use bots in your customer care organization? Confused about what a bot is and how one works? Here's a reading list that will help you get up to speed. And if you've read (or created) a great piece on bots in customer service, mention it in the comments. I'll include it in this reading list.

    Read more on the blog »